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The EU General Data Protection Regulation (GDPR) replaces the 1995 EU Data Protection Directive. The GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to unify data protection laws across Europe, regardless of where that data is processed.

You can count on the fact that SmartSeq s.r.l. is committed to GDPR compliance across SmartSeq services.


This Privacy Policy describes the types of personal information we obtain, how we may use that personal information, with whom we may share it, and how you may exercise your rights regarding our processing of the information.

1. Personal Information that We Obtain

We may obtain personal information through contact form or e-mail contant. The types of personal information we may obtain include:

contact information (such as name, phone and fax number, email and postal address) for you or for others (e.g., principals in your business). By supplying your contact information, you authorize SmartSeq sr.l. to contact you with further information.

  • information used to create your software account (such as username and password)

    2. How we use your personal information

    We may use the personal information we obtain to:

    • provide and administer our products and services;

    • process, evaluate and respond to requests, inquiries and applications.

    The legal basis for SmartSeq s.r.l. processing your personal information as described above will typically be one of the followings:

    • Your consent or fulfillment of a contract with you or a relevant party;

    • our legitimate business interests;

    • compliance with our legal obligations.

    3. Sharing of your personal information

    We do not sell or otherwise disclose personal information about you except as described here or at the time of collection.

    • We may share personal information within SmartSeq s.r.l. for the purposes described in this Privacy Policy.

    • We may share personal information with service providers we have retained to perform services on our behalf. These service providers are contractually required to safeguard the information provided to them and are restricted from using or disclosing such information except as necessary to perform services on our behalf or to comply with legal requirements.

    • We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal processes (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.

    4. Your rights

    We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as specified in section 8 of this Privacy Policy.

    You have the right to (1) access certain personal information we maintain about you; (2) request that we update, correct, amend, erase or restrict your personal information; or (3) exercise your right to data portability. You may also withdraw the consent you previously provided to us, or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward as appropriate. To request to exercise these rights, please contact us as indicated in section 8 of this Privacy Policy.

    5. Data protection

    We maintain administrative, technical and physical safeguards, consistent with applicable requirements where the personal information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal information provided to us through online channels.

    6. Retention of your personal information

    To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy or (2) we have another lawful basis, stated in this Privacy Policy or at the point of collection, for retaining that information beyond the period for which it is necessary to serve the original purpose for obtaining the personal information.

    7. Changes to Our Privacy Policy

    This Privacy Policy may be updated periodically and without prior notice to you, to reflect changes in our information practices. We will indicate at the bottom of this Privacy Policy when it was most recently updated.

    8. How to contact us

    If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please write to us at or:

    SmartSeq s.r.l. - socio unico

    Via Fausto Coppi 9

    15121 Alessandria


  • SmartSeq s.r.l. - Socio Unico
    Via Fausto Coppi 9 - 15121 Alessandria (AL), Italy
    C.F. Part. IVA e Reg. Imp. Alessandria 02388400034; R.E.A. Alessandria - 261325

    Copyright © SmartSeq s.r.l. 2015-2024